What We Collect and Why We Keep It
When you open an account, we collect your name, contact details, and the wallet credentials you use — whether that's DANA, OVO, or GoPay. We use this to verify your identity, process deposits and withdrawals, and detect unusual activity on your account. We also collect device
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and session data: your browser type, IP address, and the pages you load. This helps us identify login anomalies and keep your session safe across mobile and desktop. We do not sell your data to third parties for their own marketing. Data shared with payment processors
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is limited strictly to what's needed to complete a transaction — for example, confirming your GoPay account number matches the name on file. We retain account data for as long as your account is active and for a period afterward as required under applicable local law.
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If you close your account, you can request deletion of non-essential records through our support channel. Any processing of personal data is subject to applicable law and is only carried out in regions where it is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.